Privacy Policy
Last updated: 25th February 2026
This Privacy Policy explains how GO SOCIAL DIGITAL MARKETING LTD collects, uses, discloses and protects personal data when you visit our website or engage with our services. It also explains your rights under applicable data protection laws including the UK General Data Protection Regulation and the EU General Data Protection Regulation where applicable.
1. Who we are
GO SOCIAL DIGITAL MARKETING LTD is a company registered in England and Wales under company number 14362389 with its registered office at Flat 84 Cathedral Road, Pontcanna, Cardiff, South Glamorgan, CF11 9LN, Wales.
We are the data controller responsible for your personal data.
Contact email: info@gosocialgb.uk
Data Protection Officer: John Cambridge
2. Scope of this policy
This policy applies to personal data collected through:
  • Our website
  • Contact forms
  • Newsletter subscriptions
  • Client and prospect interactions
  • Marketing communications
3. Personal data we collect
We may collect and process the following categories of personal data.
Information you provide to us
  • Name
  • Email address
  • Business phone number
  • Company website or URL
  • Any information contained within your message or enquiry
Marketing and communication data
  • Preferences in receiving marketing communications
  • Records of communications with us
Technical and usage data
  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time and date of visits
  • Referring URLs
  • Interaction with advertisements
4. How we collect your data
We collect personal data when you:
  • Submit an enquiry form
  • Subscribe to our newsletter
  • Communicate with us by email or phone
  • Interact with our website through cookies and tracking technologies
5. Lawful bases for processing
We rely on the following lawful bases under UK GDPR and EU GDPR.
  • Legitimate interests to respond to enquiries, operate our business and improve our services
  • Consent for marketing communications and non essential cookies
  • Performance of a contract where processing is necessary to provide services
  • Legal obligation where required by law
6. How we use your personal data
We use your personal data to:
  • Respond to enquiries and provide information about our services
  • Manage client relationships
  • Send marketing communications where you have consented
  • Analyse website usage and improve performance
  • Deliver and measure advertising campaigns
  • Maintain security and prevent fraud
7. Marketing communications
You may receive marketing communications if you have requested information or opted in to receive updates.
You can unsubscribe at any time using the unsubscribe link or by contacting us.
8. Cookies and tracking technologies
We use cookies and similar technologies including:
  • Google Analytics to analyse website usage
  • Google Ads conversion tracking
  • Meta Pixel for advertising and remarketing
  • Server side tracking
These technologies collect information about your interactions with our website and advertisements.
Non essential cookies are used only with your consent.
9. Profiling and advertising
We may use your data to create audience segments and measure advertising effectiveness. This does not involve automated decision making that produces legal or similarly significant effects.
10. Sharing your personal data
We may share your data with:
  • Service providers including Google, Meta and Go High Level
  • IT and hosting providers
  • Professional advisers
  • Regulators where required by law
We require all third parties to respect the security of your personal data and process it in accordance with applicable laws.
11. International data transfers
Some of our service providers are located outside the UK and European Economic Area.
Where personal data is transferred internationally, appropriate safeguards are in place including Standard Contractual Clauses and the UK International Data Transfer Agreement where applicable.
12. Data retention
We retain personal data only for as long as necessary.
  • Enquiry data is retained for up to 48 months
  • Marketing data is retained until you unsubscribe or after three years of inactivity
  • Client data is retained for the duration of the relationship and as required for legal obligations
13. Data security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration.
14. Your data protection rights
You have the right to:
  • Request access to your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Request restriction of processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time
To exercise your rights, contact info@gosocialgb.uk
15. Complaints
If you have concerns about how we handle your personal data, please contact us first.
You also have the right to lodge a complaint with the Information Commissioner’s Office at www.ico.org.uk
16. Third party links
Our website may contain links to third party websites. We are not responsible for their privacy practices.
17. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.